Terms of service

Terms of Service

Last Updated: August 2026

Overview

Welcome to Seed of Hope Coffee! The terms "we", "us" and "our" refer to Seed of Hope Coffee. Seed of Hope Coffee operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Seed of Hope Coffee is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

Age of Majority: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
Information Accuracy: To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
Account Security: You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

Representations & Discrepancies: We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to store settings and configuration.
Expectations: We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
Modifications & Discontinuations: All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 - Orders

Order Acceptance: When you place an order, you are making an offer to purchase. Seed of Hope Coffee reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Seed of Hope Coffee confirms acceptance. We must receive and process your payment before your order is accepted.
Cancellations & Notifications: Please review your order carefully before submitting, as Seed of Hope Coffee may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Returns & Personal Use: Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK]. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Pricing Adjustments: Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Promotional Terms: Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
Payment Warranties: You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores and to promptly update your information. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

Section 5 - Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 - Intellectual Property

Ownership: Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Seed of Hope Coffee, its affiliates or licensors and are protected by international patent, copyright and other intellectual property laws.
Permitted Use: These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
Trademarks: Seed of Hope Coffee's names, logos, product and service names, designs, and slogans are trademarks of Seed of Hope Coffee or its affiliates or licensors. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify.

Section 7 - Optional Tools

Third-Party Availability: You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
Disclaimer: You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Section 8 - Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy, and we are not liable for any harm or damages related to your access of any third-party websites.

Section 9 - Relationship with Shopify

Seed of Hope Coffee is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Seed of Hope Coffee. Shopify is not responsible for any aspect of any sales, and you expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy [LINK]. Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your access to and use of the Services.

Section 11 - Feedback

If you submit any ideas, suggestions, feedback, reviews, proposals, or plans, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose. You represent and warrant that you own or have all necessary rights to all Feedback submitted.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 13 - Prohibited Uses

You may access and use the Services for lawful purposes only. You are strictly prohibited from using the Services for unlawful purposes, violating regulations, infringing intellectual property, transmitting malicious code, scraping data via automated tools or AI agents, or interfering with security features. We reserve the right to terminate your access for violations.

Section 14 - Agents

Automated software or AI agents interacting with our Services must identify themselves cleanly in HTTP/HTTPS user-agent strings (Agent/[agent name]), must not mimic human behavior or bypass CAPTCHAs, and must operate strictly in accordance with our technical parameters.

Section 15 - Termination

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice. Provisions that by their nature should survive termination shall survive.

Section 16 - Disclaimer of Warranties

The Services and all products offered through the Services are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Section 17 - Limitation of Liability

To the fullest extent provided by law, Seed of Hope Coffee, Shopify, and our respective directors, officers, employees, and affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products procured.

Section 18 - Indemnification

You agree to indemnify, defend and hold harmless Seed of Hope Coffee, Shopify, and our affiliates, partners, officers, directors, employees, and agents from any losses, damages, liabilities or claims, including reasonable attorneys' fees, due to or arising out of your breach of these Terms or your violation of any law or rights of a third party.

Section 19 - Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the severed portion shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms shall not constitute a waiver. These Terms constitute the entire agreement and understanding between you and us, superseding any prior agreements.

Section 21 - Assignment

You may not assign this Agreement or any of your rights under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights without consent or notice to you.

Section 22 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the applicable laws and courts in the jurisdiction where Seed of Hope Coffee is headquartered.

Section 23 - Headings

Headings are used for convenience only and will not limit or affect these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms by posting updates to our website.